1. How can I contact you?

You can contact us by using our contact form. We aim to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of unique and high-quality products at affordable prices.

3. Can I get a refund on my product?

Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more details.

4. How long does shipping take?

The shipping time varies depending on the product and your location. Generally, it takes between 5-15 business days for your order to arrive. Please note that there may be some delays beyond our control.

5. Do you offer free shipping?

Right now we offer free shipping to all of the United Kingdom.

6. Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

7. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

8. Are your products safe?

Yes, all our products are designed with safety. We ensure that our products meet the highest quality and safety standards.

9. Do you offer international shipping?

Yes, we offer international shipping to most countries worldwide. However, please note that there may be some restrictions and additional customs fees or import duties imposed by your country's customs authorities.

10. How do I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once the order has been shipped, we may not be able to make any changes.